INFO

**Please view our ACT LOCKDOWN page for updated details**

Delivery Days

Monday, Wednesday, Friday, Saturday

 

Delivery Hours

Between 10:00am and 4:30pm. 

 

Delivery Locations

CURRENTLY ONLY ACT ADDRESSES DURING LOCKDOWN

 

Delivery cut-off times

Orders for next day close at 3pm Tuesday to Friday and at 10am Sunday for Monday orders. THIS IS SUBJECT TO CHANGE DUE TO DAYS BOOKING OUT IN ADVANCE

 

Do we offer gluten free, dairy free or vegan boxes?

Unfortunately we do not offer these products. 

  

Can I cancel my order? and are there any fees?

Yes you can cancel your order, however depending on the time you cancel your order will dictate the fee applied. If you cancel your order before 12pm the day prior to your scheduled delivery date a FULL refund will be applied. If you are after this time a $20 fee will be applied. 

 

What happens if no one is home?

If no one is home we will place the delivery near the front door and send the recipient a text message. If it is an apartment/unit complex and we can not place the delivery at the recipients door in a safe spot we will take the delivery back to our business address and arrange a pick up or drop off later. 

 

What delivery information do I need to include when ordering?

If the delivery address is confusing or difficult to navigate please include delivery information in the notes section when checking out (For example, entry to the door is through the green gate or specify the business name for the address provided). This is really important and will help our delivery drivers a lot. 

 

Will I get a confirmation email on the day my order is going out?

We do not send a confirmation email the day of your delivery however we will text you as soon as your order has been delivered. Please ensure you enter your contact number in the billing section of the checkout and the recipients contact number in the shipping address section when checking out. If unsure, place these details in the provided notes section. 

 

I can't select my preferred date on the website?

Please email us. Normally if the date can not be selected it means we are closed that day and can not take orders. We are closed Sunday's unless specified otherwise

 

How is the product delivered? 

The bouquets are placed inside a closed box. The dessert boxes are covered with a clear lid. 

 

Can I customise my order?

Absolutely! However you will need to email or message use prior so we can try arrange something for you. 

 

Add Ons

You can select as many add ons as you would like. 

Please note: 

** IT IS AN OFFENCE TO SUPPLY ALCOHOL TO A PERSON UNDER THE AGE OF 18 YEARS PENALTIES APPLY **

 

Food Business Registration Number: 0133/21