VALENTINE'S DAY 2024


Life is pretty sweet with you in it!

Valentine’s Day isn’t just for lovers; spoil your significant other, galentines, palentines or family with one of our delicious bouquets or boxes.

This collection features the only products available for delivery on Wednesday 14 February 2024.

  • *** CLOSED *** Donut bouquets and dessert boxes are available for purchase until 10am AEDT Sunday 11 February.
  • *** CLOSED *** Gift hampers and gift boxes are available for purchase until 10pm AEDT Monday 12 February.
  • Limited products will be available for in person purchase at our pop up stall in Gungahlin Marketplace on Tuesday 13 February and Wednesday 14 February. We'll be outside Woolworths on Tuesday 13 February and near Flight Centre on Wednesday 14 February.

Please consider the following information before choosing your order from the products in the collection below.

 

The Important Stuff

Product Availability

This collection features the only products available for delivery on Wednesday 14 February 2024. Not all products in our regular collection are available for delivery on Valentine’s Day.

Delivery spots are limited.

  • *** CLOSED *** Donut bouquets and dessert boxes are available for purchase until 10am AEDT Sunday 11 February.
  • *** CLOSED *** Gift hampers and gift boxes are available for purchase until 10pm AEDT Monday 12 February.
  • Limited products will be available for in person purchase at our pop up stall in Gungahlin Marketplace on Tuesday 13 February and Wednesday 14 February. We'll be outside Woolworths on Tuesday 13 February and near Flight Centre on Wednesday 14 February.

Order Closure Date

  • *** CLOSED *** Donut bouquets and dessert boxes are available for purchase until 10am AEDT Sunday 11 February.
  • *** CLOSED *** Gift hampers and gift boxes are available for purchase until 10pm AEDT Monday 12 February.
  • Limited products will be available for in person purchase at our pop up stall in Gungahlin Marketplace on Tuesday 13 February and Wednesday 14 February. We'll be outside Woolworths on Tuesday 13 February and near Flight Centre on Wednesday 14 February.

Delivery Times

Orders to residential addresses will be delivered from 10am AEDT until 7pm AEDT.

Orders to places of business will be delivered from 10am AEDT until 5pm AEDT.

Orders to schools will be delivered from 10am AEDT until 3pm AEDT.

Deliveries will be grouped based on suburb/area.

Due to the high volume of orders that we receive on Valentine’s Day, we will not be offering priority delivery, taking specific delivery time requests, or offering redirects.

Delivery addresses may be amended up until 8am AEDT Wednesday 14 February by contacting us at info@thebunchedco.com.au. Amendments will not be accepted after this time. Orders that are unable to be delivered will be returned to our base in Moncrieff for collection after 7pm AEDT. Due to the high volume of orders, second delivery attempts will not be offered.

If you would like to pick up your order before 10am AEDT or after 7pm, please contact us at info@thebunchedco.com.au.

Delivery Information

Please ensure you enter the correct delivery address for your recipient. Please contact us ASAP if you become aware of an issue with the delivery address provided or your recipient will no longer be at that address.

Delivery addresses may be amended up until 8am AEDT Wednesday 14 February by contacting us at info@thebunchedco.com.au. Amendments will not be accepted after this time. Orders that are unable to be delivered will be returned to our base in Moncrieff for collection after 7pm AEDT. Due to the high volume of orders, second delivery attempts will not be offered.

At least one phone number (preferably mobile) must be provided for the recipient. If there is an additional phone number (ie work number), please add it in the notes. This will help us deliver your gift quickly and to the correct person.

Please also include your mobile number so that we can notify you that your gift has been delivered.

If your order is being delivered to a business address, please include the name of the business and/or building.

Any important details or helpful delivery information can be added to the notes, and will be much appreciated by our delivery drivers.

Authority To Leave

We do not leave orders unattended at delivery addresses without express authority to leave.

Authority to leave your order can be provided in the notes section at checkout.

Authority cannot be provided:

  • for orders that include alcohol (identification required)
  • if the property is not accessible (for example, townhouses, apartments, buildings etc that require a key, card or code for access to a common area), and
  • if there is no safe location (must be safe from weather, pests, theft etc).

If authority to leave has been provided, and the delivery driver arrives at the address and there is no answer at the door and it is not accessible and/or there is no safe location, the order will be marked as “unable to be delivered”. This means your order will be returned to our base in Moncrieff for collection after 7pm AEDT. Due to the high volume of orders, second delivery attempts will not be offered.

Cancellations

If you wish to cancel your order, please contact us ASAP at info@thebunchedco.com.au. There is no cancellation fee for orders cancelled prior to 10pm AEDT Friday 9 February.

Orders cancelled after 10am AEDT Sunday 11 February but before 10pm AEDT Monday 12 February will incur a 50% cancellation fee, and only half of the cost of your order will be refunded. Orders cancelled after 10pm AEDT Monday 12 February will not be refunded. We apologise for any inconvenience.